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Privacy Policy for Caracole PH

Effective Date: April 8, 2025

Welcome to the Caracole PH Website (https://caracole.ph). Your privacy is important to us. This Privacy Policy outlines how Caracole (“we,” “us,” or “our”) collects, uses, processes, and protects your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable data protection laws in the Philippines.

1. Information We Collect

We collect both personal and non-personal information, including:

  • Personal Data: Full name, contact number, email, appointment preferences, designer registration info, inquiries, newsletter subscription.
  • Non-identifiable Data: IP address, browser type, site usage, cookies, and analytics data.

2. Use of Information

Your data is used to:

  • Book appointments
  • Respond to inquiries
  • Process designer registrations
  • Send newsletters and promotions
  • Improve your website experience
  • Comply with legal obligations

3. Sharing and Disclosure

We do not sell or rent your data. We may share it with:

  • Internal teams
  • Authorized third-party providers under confidentiality agreements
  • Government agencies when required by law

4. Data Security

We implement reasonable measures to protect your data, but no system is entirely secure. Data transmission is at your own risk.

5. Cookies and Tracking Technologies

We use cookies to improve functionality and user experience. By using the site, you consent to this unless cookies are disabled in your browser.

6. Your Rights

Under the Data Privacy Act, you have the right to:

  • Be informed
  • Access and correct your data
  • Object to processing
  • Request data deletion or portability
  • File a complaint with the National Privacy Commission

To exercise these rights, contact us through the form below.

7. Data Retention

We keep your data only as long as necessary for the stated purposes or as required by law.

8. Third-Party Links

We are not responsible for the privacy practices of external websites linked from our site.

9. Changes to This Privacy Policy

We may revise this policy at any time. Updates will be posted on this page with a new effective date.

10. Contact Us

For questions or concerns about this Privacy Policy, please use the Contact Us form.

By using the Caracole PH Website, you acknowledge that you have read and agree to this Privacy Policy.